Integration Means Profitability
Our previous posts in the current series on “Building More Profit In Your Distribution Business” covered pricing, inventory, warehouse management, customer relationship management, and customer order tracking.
Data is flowing to and from your customers, vendors, administrators, salespersons and operational areas. Data is flowing to and from from your ERP systems, your CRM system, your website.
The key to make all this work is integration.
When an order is entered in your ERP system, you don’t want to spend the extra time and money to enter it again into your CRM system or if it came from your website, you don’t want to then enter it into ERP and CRM…too many hands on one set of data.
Compounding the problem of multiple systems and different roles within your company that need access to accurate data is the existence of different devices.
Servers. Desktops. Laptops. Smartphones. Tablets. Voicemails. Emails. There are lots of different touch-points where data is coming from and going to.
Can you take all the pieces you have in place and connect them? For the best return on investment, laborious custom tasks should be reduced to a minimum.
An experienced systems integration company working with a state of the art software solution can turn your disparate systems into a seamless whole.
For today’s profitable business, using one solution with all the necessary pieces will keep administrative costs, maintenance costs and operational costs at their optimum lowest level.
And your customers, vendors and employees will have all the data they need at the right place and at the right time.